Welcome to Planb! These Terms & Conditions outline the rules and guidelines for using our visa consultancy services, including family and visitor visa support. By accessing our website and using our services, you agree to comply with these terms, designed to ensure a clear, professional, and reliable experience for all clients.
Service Scope and Responsibilities
Planb specializes in providing expert guidance for family and visitor visas. Our role is to offer support, information, and assistance in navigating the visa application process. However, final decisions on visa approvals are made solely by the relevant government authorities, and we do not guarantee visa approvals.
Client Obligations
To help us serve you effectively, we require accurate and timely information related to your visa application. Clients are responsible for providing correct personal information and necessary documents and for complying with visa application requirements. Planb is not responsible for outcomes impacted by missing or inaccurate client information.
Confidentiality and Data Use
Your privacy is important to us, and we handle your information responsibly, in accordance with our Privacy Policy. We use your personal data only for the purposes of providing visa-related services and do not share your information without your consent, except when required by law or to support your application.
Payment and Fees
Our consultancy services are subject to fees, which will be clearly communicated upfront. Payments for our services must be made as per the agreed schedule. Fees for government visa applications or additional services may be required separately and are the client’s responsibility.
Limitations of Liability
While Planb strives to offer accurate, up-to-date guidance, we cannot be held liable for any losses or damages arising from delays, rejections, or unforeseen issues in the visa application process, especially those beyond our control.
Policy Amendments
We may update these Terms & Conditions periodically to reflect changes in our services, legal requirements, or business practices. Continued use of our services after such updates constitutes acceptance of the revised terms.
Contact Us
If you have any questions regarding our Terms & Conditions, please don’t hesitate to contact us. We are here to ensure a positive experience with Planb and are committed to transparency and integrity in all interactions.
